Lumuin Tech
We deploy it. We configure it. You support your customers.
SupportHub is Lumuin Tech's managed helpdesk — a fully deployed, white-labeled platform with custom Telegram & WhatsApp bots, Zapier integrations, and your branding. Live in 48 hours, zero IT work on your end.
We don't just give you software — we set it up, integrate your channels, build your bots, and keep it running. You focus on customers, we handle the infrastructure.
AI reads incoming tickets and assigns them to the right agent or team based on topic, urgency, and workload — eliminating manual triaging and bottlenecks.
Slack, Telegram, WhatsApp, and email — all in one unified inbox. Agents reply from a single dashboard without switching apps or losing context.
Train bots on your docs, FAQs, and help guides — zero code required. Deploy to Telegram, WhatsApp, or your website and let AI handle tier-1 queries automatically.
Build a searchable help center with articles, how-to guides, and FAQs. Embed a widget on your site or app so customers find answers before they even open a ticket.
We configure SupportHub under your brand — your domain (support.yourcompany.com), your logo, your colors. Your customers see your identity, not ours.
Track resolution times, CSAT scores, agent performance, and SLA compliance. Spot bottlenecks before they become complaints with real-time dashboards.
We integrate SupportHub with the channels your customers already use — no migration, no disruption, no DIY configuration.
Need a custom integration? We build bespoke Telegram bots, WhatsApp bots, and API connectors on request. Talk to us →
Dedicated infrastructure, fully managed by Lumuin Tech
Your SupportHub instance runs on dedicated infrastructure managed entirely by our team — not a shared SaaS environment. Updates, backups, uptime, and security patches are all handled for you.
Purpose-built for B2B companies that need reliable, scalable, omnichannel support without the enterprise price tag.
E-commerce brands and SaaS companies managing high volumes of customer queries across multiple channels. Reduce response times with AI triage and let agents focus on complex issues.
Companies managing internal tech support tickets for staff. Employees submit requests via Slack or email, IT teams triage with AI, and resolution times drop significantly.
B2B companies managing complex partner relationships and vendor escalations. Shared inboxes, SLA tracking, and dedicated portals keep every relationship healthy and accountable.
Pick the plan that fits your team size. Pricing is tailored to your setup — book a call and we'll give you a quote within 24 hours.
Fully managed setup for small teams
Full managed service for growing teams
Dedicated infrastructure & white-label
SupportHub is live in 48 hours — fully configured, branded, and connected to your channels. No IT overhead, no learning curve. Just a working helpdesk from day one.